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The browser add-in does not work on a specific website

Updated over 2 weeks ago

If you're using the browser extension and notice that the Editor isn't making corrections or detecting grammar issues on specific websites, try the following steps:

  1. Clear your browser cache and cookies

  2. Try the site in incognito/private mode

  3. Reinstall the browser extension

If the problem persists, please reach out to our customer support.

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