If you're seeing red underlines in unexpected places, or they don't match the actual text in your Word document, it is likely due to a weak internet connection.
Troubleshooting steps:
Check your internet connection
A slow or weak connection can cause issues. Try switching networks or restarting your router.Restart the Word app
Close and reopen the app to check if the issue resolves itself.Ask yourself:
Are you working with multiple Word documents open at once?
Does this issue happen often, or was it a one-time occurrence?
If the issue persists after checking your connection and restarting the app, please reach out to our customer support. We’re happy to help!