We strive to provide users with the best possible experience when it comes to grammar, spelling, and style checking. However, we understand that, just like with any service, things don't always go as planned. If you're not happy with LanguageTool, we’re here to help. In this article, we’ll walk you through the steps to address any concerns you may have.
Technical Issues
Sometimes, things don’t work as they should. If you're experiencing technical issues with LanguageTool, there are steps you can take to resolve the problem quickly.
Troubleshooting articles: Please check out our ‘Troubleshooting’ section in the Help Center. This collection can help you find a solution to your problem right away, whether it's a compatibility issue, a feature not working as expected, or something else.
Contacting Support: If the troubleshooting guide doesn’t resolve your issue, our support team is here to help. Please contact support according to these instructions here, and our team will get back to you as soon as possible.
Cancellations
If you've decided that LanguageTool isn't the right fit for you, cancelling your subscription is simple and straightforward.Cancel your subscription: You can cancel your subscription at any time directly from your account. Simply log in, go to your account settings, and follow the cancellation process.
Reach out to our team: If you'd prefer assistance with cancelling your subscription, or if you encounter any difficulties during the process, you can reach out to our Support team.
Refunds
We want you to feel confident when trying out LanguageTool, so we offer a 14-day money-back guarantee. If you are not satisfied with the service within the first 14 days, you can request a refund.
If you like to make use of our 14-Day Money-Back Guarantee, please reach out to our Support team.