Troubleshooting

Thunderbird add-on

• I have issues logging in to the Thunderbird add-on

Desktop app

• I have issues with installing LanguageTool for Windows

Browser add-ons

• The browser add-on doesn't detect my Premium account.
• The browser add-in does not work on a specific website
• A wrong language is detected (e.g. English when I write Dutch) when I use LanguageTool
• How to turn off Outlook’s built-in checker when using LanguageTool

Word add-in

• I see red lines in my work that do not align with the text
• The LanguageTool Word add-in icon is greyed out
• Why am I not able to install the LanguageTool Office add-ins in Office 365?
• How to fix the “Sorry, this add-in only works for Word 2016 version ...” error by updating Word
• The LanguageTool Word add-in icon doesn’t show up after installation
• The LanguageTool Word add-in start screen is white. What do I do?

See all 8 articles

LibreOffice

• I have installation issues with LibreOffice/OpenOffice
• Using LanguageTool with LibreOffice: Premium features, limitations, and common issues

General troubleshooting

• How to report technical bugs?
• I lost my text. What should I do?
• I am not able to see the 'Statistics' tab

AI Paraphrasing tool

• I have problems with the AI Paraphrasing tool. What can I do?